The “Google Keeps Stopping” error on Android is a frustrating issue that can interrupt your everyday use of the Google app and other related services. This error message typically pops up when the Google app crashes repeatedly, which can happen for various reasons, including app updates, corrupted data, or software bugs. Fortunately, there are several methods you can try to fix this issue. In this article, we’ll walk through some common troubleshooting steps to resolve the “Google Keeps Stopping” error on Android.
1. Restart Your Device
Sometimes, the simplest solution is the most effective. Restarting your phone can resolve temporary glitches or bugs that might be causing the Google app to crash.
Steps to Restart Your Android Device:
– Press and hold the Power button.
– Select Restart (or Power off and then turn it back on).
Once your phone restarts, check if the error persists. If it does, move on to the next steps.
2. Clear Google App Cache and Data
Corrupted cache or data files can cause the Google app to crash. Clearing the cache and data can often resolve this issue by removing problematic files and allowing the app to function correctly again.
Steps to Clear Cache and Data:
– Go to Settings.
– Tap Apps (or App Manager, depending on your device).
– Scroll down and select Google.
– Tap Storage.
– Select Clear Cache.
– If the error still occurs, go back to the Google app settings and tap Clear Data (or Clear Storage).
Clearing data will reset the Google app to its default settings, but it won’t delete your Google account or important information.
3. Uninstall Google App Updates
Sometimes, a recent update to the Google app can cause instability or conflicts, leading to crashes. Rolling back to a previous version of the app by uninstalling updates can resolve this.
Steps to Uninstall Google App Updates:
– Go to Settings.
– Tap Apps.
– Select Google from the list.
– Tap the three-dot menu (in the top-right corner) and select Uninstall Updates.
This will revert the Google app to the version that was pre-installed on your device. You can later update the app manually through the Google Play Store after ensuring the issue is fixed.
4. Update the Google App and Android System
Sometimes, the Google app crash might be caused by an outdated version of the app or the Android operating system. Ensuring that both the app and system are up to date can fix bugs and improve stability.
Steps to Update the Google App:
– Open the Google Play Store.
– Search for Google and tap the app.
– If an update is available, tap Update.
Steps to Update Android:
– Go to Settings.
– Scroll down and tap System (or Software Update).
– Check for available updates and install them.
5. Reset App Preferences
If none of the above methods work, resetting your app preferences might help resolve any underlying app permissions or configuration issues.
Steps to Reset App Preferences:
– Go to Settings.
– Tap Apps.
– Tap the three-dot menu and select Reset App Preferences.
This option resets all app preferences (like permissions) but doesn’t delete your data.
The “Google Keeps Stopping” error can be disruptive, but following these troubleshooting steps will usually resolve the issue. Restarting your device, clearing the app cache, uninstalling updates, and ensuring that both the app and the system are up to date are effective methods to fix this problem. If none of these solutions work, you may want to contact Google Support for further assistance.
